Welcome to our website www.mondivino.eu (the Site). For Mondivino SRLS your privacy and the security of your personal data are very important, which is why we collect and manage your personal data with the utmost care and take specific measures to keep them safe. Below you will find the main information on the processing by Mondivino SRLS of your personal data in relation to your browsing of www.mondivino.eu and the use of the services offered. For detailed information on how Mondivino SRLS manages your personal data, please read this document and our Privacy Policy carefully. Please also read the Cookie Policy and the General Conditions of Use of the website www.mondivino.eu, which contain detailed information on the conditions relating to our services. Some services may be subject to specific legal terms, in which case we will give you all the appropriate information from time to time.
WHO IS THE OWNER?
The website www.mondivino.eu is managed by Mondivino SRLS, with headquarters in Via Costa ai Mandorli, 2 Bolgheri - 57022 Castagneto Carducci (Livorno). The Mondivino Company, which acts as an independent owner of the processing of personal data for all activities related to the sale such as the registration of orders and their fulfillment, the management of payments, any returns and post-customer assistance services. sale. Mondivino SRLS, based in Via Costa ai Mandorli, 2 Bolgheri - 57022 Castagneto Carducci (Livorno) (Mondivino SRLS) acts as an independent data controller for the purposes of marketing, profiling and sharing your data, if you provide your consent expressed to such treatments. Below is the main information on the processing of your personal data by Mondivino SRLS. For any clarification, question or need related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our Customer Service or by writing to the address of the Mondivino SRLS headquarters. If you wish, you can also contact our Data Protection Officer (DPO), by writing to the above address, or by e-mail to info@mondivino.eu.
WHAT DATA DO WE PROCESS AND WHY?
The personal data that MONDIVINO processes are those you provide when you complete an order and purchase goods, and those we collect while you browse or when you use the services offered on www.mondivino.eu. MONDIVINO can therefore collect data about you such as personal data such as name and surname, shipping address and billing address, payment data and navigation data. Mondivino SRLS processes, with your consent, the data you provide us when you wish to receive communications or promotional information from Mondivino SRLS or other companies of the MONDIVINO GROUP, such as name and surname, email address, date of birth, preferences (for example man or woman, interest in receiving communications about our wine products). The Mondivino Company also processes the data relating to your purchases, when you express your express consent to the recording of your consumption habits, preferences and lifestyle to use them for the creation of group and individual profiles ("profiling") which are used for sending personalized communications and for carrying out market research and statistical research with anonymous data, organized in aggregate form. Your personal data are processed for the following purposes:
conclude and execute the purchase contract for goods offered on www.mondivino.eu;
provide you with the services of www.mondivino.eu such as subscription to the newsletter;
allow you to register on the Site and use the services reserved for registered users;
manage your requests forwarded to our Customer Service.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract concluded with you or to provide you with the service you have specifically requested from us. However, only with your express consent, we process your personal data for:
carry out commercial communications activities;
analyze your consumption habits for the creation of individual or group profiles;
share your data with other companies of the MONDIVINO GROUP;
customize the Site according to your interests.
WHO WILL PROCESS YOUR DATA?
Your personal data are processed by duly trained personnel of ours and of the other MONDIVINO companies and, for organizational and functional needs relating to the provision of services on www.mondivino.eu, by our suppliers. The latter have been evaluated and chosen by Mondivino SRLS for their proven reliability and competence. Some of these subjects may also be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is carried out in compliance with the guarantees provided by law.
HOW LONG DO WE KEEP YOUR DATA?
We keep your personal data for a limited period of time which depends on the purpose for which they were collected, at the end of which your personal data will be deleted or in any case made irreversibly anonymous. The retention period is different depending on the purpose of the processing: for example, the data collected during the purchase of goods on www.mondivino.eu are processed until all administrative and accounting formalities have been completed, therefore they are archived in accordance with local tax legislation (ten years), while those used to send you our newsletters until you ask us to stop sending and in any case for a period not exceeding 24 months. For more information see our Privacy Policy.
WHAT ARE YOUR RIGHTS?
At any time, depending on the specific treatment, you can: revoke the consent to the treatment, know what your personal data are in our possession, their origin and how they are used, request their updating, rectification or integration as well as, in the cases provided for by the provisions in force, the cancellation, limitation of treatment or oppose their treatment. If you wish, you can request to receive the personal data held by Mondivino SRLS concerning you in a format that can be read by electronic devices and, where technically possible, we can transfer your data directly to a third party indicated by you. If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the competent supervisory authorities for compliance with the rules on personal data protection. In Italy, the complaint can be presented to the Guarantor for the Protection of Personal Data (http://www.garanteprivacy.it/). This information may undergo changes and additions over time, therefore we invite you to periodically check its contents. Where possible, we will try to inform you promptly of the changes made.
PRIVACY POLICY - GENERAL REGULATION FOR THE PROTECTION OF PERSONAL DATA - "REGULATION"
Mondivino SRLS ("MONDIVINO") as the data controller informs you of the following about the processing of your personal data pursuant to art. 13 of EU Regulation 2016/679 on the protection of personal data ("Regulation").
1. PURPOSE OF THE PROCESSING AND CONSEQUENCES IN CASE OF REFUSAL TO PROVIDE YOUR PERSONAL DATA
a) Purposes necessary for the performance of a requested service MONDIVINO processes the personal data you provide to allow you to use the services of the Site, including requesting information about our products and their availability, requesting assistance, being contacted, booking an appointment in shop. For these purposes MONDIVINO processes your data such as title, name and surname, email, data relating to the place of residence (city, country), date of birth. For the purposes indicated above, it is necessary to provide your personal data and any refusal would prevent you from using the requested service. b) Further purposes: marketing - profiling - sharing of data with MONDIVINO With your consent, which is optional, MONDIVINO uses your personal data for marketing purposes, that is to say to send you promotional newsletters, commercial communications or advertising on events, MONDIVINO's promotional and commercial initiatives, market research and surveys for the detection of satisfaction, as well as to carry out statistical analyzes with anonymous data, organized in aggregate form. Marketing activities are carried out by email, newsletters, telephone calls via operator, text messages, MMS, chat, instant messaging, social networks and traditional mail, including the sending of invitations to events organized by MONDIVINO or in which MONDIVINO participates. You can at any time indicate the contact method you prefer among those listed above and you can oppose the receipt of promotional communications through all or only some of the communication channels indicated above. With your consent, which is optional, MONDIVINO in its stores and online through Internet sites or MONDIVINO accounts on social media, collects information relating to your preferences, habits, lifestyle as well as the details of the purchases made to use them for the creation group and individual profiles ("profiling") which are used for sending personalized communications and for carrying out market research and statistical research with anonymous data, organized in aggregate form. Personalized marketing activities are carried out by email (newsletter), telephone, text message, MMS, chat, instant messaging, social network and traditional mail, including invitations to events. You can at any time indicate the contact method you prefer among those listed above and you can oppose the receipt of promotional communications through all or only some of the communication channels indicated above. With your consent, which is optional, MONDIVINO uses your personal data for the purpose of sharing them with the companies of the MONDIVINO group, for carrying out marketing activities on their part, that is to say to send you promotional newsletters, commercial communications or advertising on events, promotional and commercial initiatives of the companies of the MONDIVINO group, market research and surveys for the detection of satisfaction, as well as to carry out statistical analyzes with anonymous data, organized in aggregate form. Marketing activities are carried out by email, newsletters, telephone calls via operator, sms, MMS, chat, instant messaging, social networks and traditional mail, including the sending of invitations to events organized by the companies of the MONDIVINO group or to which the companies of the MONDIVINO group participate. You may at any time indicate the contact method you prefer among those listed above and may oppose the receipt of promotional communications through all or only some of the communication channels indicated above. For marketing, profiling and sharing of your data MONDIVINO uses data such as title, name and surname, email, data relating to the place of residence (city, country), date of birth, data relating to the interaction with our digital initiatives (Internet sites, social media), products viewed, requested e
2. METHODS AND LEGAL BASES FOR PROCESSING
MONDIVINO processes your personal data with and without the aid of electronic tools, on the basis of logic and procedures consistent with the purposes indicated below and in compliance with the Regulations, including confidentiality and security profiles. The data can be provided by you when registering on the website www.mondivino.eu, acquired during visits to our boutiques, provided when interacting with our digital initiatives (websites, social media), or during events organized by MONDIVINO or in which MONDIVINO participates. In compliance with the Regulations, the personal data concerning you acquired from time to time by you or by authorized third parties are used to update and correct the information previously collected. MONDIVINO processes your personal data on the basis of the following legitimacy criteria: Ulteriori informazioni su questo testo di originePer avere ulteriori informazioni sulla traduzione è necessario il testo di origine Invia commenti Riquadri laterali Cronologia Salvate Contribuisci
your consent
the legitimate interest of MONDIVINO in carrying out its activities;
the execution of your specific request;
the fulfillment of legal obligations.
3. COMMUNICATION OF YOUR PERSONAL DATA TO THIRD PARTIES
Personal data are accessible to our duly authorized personnel based on criteria of necessity and are disclosed to third parties in the following cases:
(i) when the communication is required by applicable laws and regulations with respect to legitimate third party recipients of communications, such as authorities and public bodies for their respective institutional purposes;
(ii) communication to third parties in the event of extraordinary transactions (eg mergers, acquisitions, company transfer, etc.).
Your personal data is also shared with our service providers, eg. for services of a technical and organizational nature that are functional to the purposes indicated above as independent collaborators, even in associated form - eg. companies that manage our website, to companies specializing in market research and data processing, advertising companies, etc. We provide these subjects only with the data necessary to perform the agreed services and they act as Data Processors, on the basis of the instructions received from MONDIVINO. MONDIVINO does not communicate your data to third parties so that they can use them for their own marketing or profiling purposes.
4. TRANSFERS OF PERSONAL DATA OUTSIDE THE EUROPEAN UNION
Some of the aforementioned subjects may also be established outside the European Union, in countries that do not guarantee an adequate level of protection for personal data according to the standards established by the Regulation. MONDIVINO takes the necessary precautions for a legitimate data transfer (eg. Through the implementation of the Standard Contractual Clauses approved by the European Commission). You can request information on the transfer of your personal data abroad at any time by contacting MONDIVINO or the MONDIVINO Data Protection Officer at the addresses indicated below.
5. STORAGE OF PERSONAL DATA
The personal data processed to respond to your specific request are kept for the time necessary to perform the requested service. For marketing, profiling and sharing of data with the companies of the MONDIVINO GROUP, the data are kept for the time strictly necessary for the pursuit of said purposes, within the limits allowed by the Regulation, in particular your data will be processed for a period of 12 months. for profiling purposes and 24 months for marketing purposes. You can at any time request the deletion of data for these purposes and oppose the processing of data for marketing purposes.
6. HOLDER OF THE TREATMENT AND RESPONSIBLE FOR DATA PROTECTION
The Data Controller is Mondivino SRLS, with headquarters in Via Costa ai Mandorli, 2 Bolgheri - 57022 Castagneto Carducci (Livorno). The Data Protection Officer is domiciled at the headquarters of the Data Controller and available at the following email address: info@mondivino.eu
7. YOUR RIGHTS
You can contact MONDIVINO as Data Controller or the Data Protection Officer at the addresses indicated above for an updated list of our data processors (i.e. our service providers), of the subjects to whom they are communicated the data and to exercise the following rights at any time pursuant to art. 15 ss. of the Regulations; obtain confirmation of the existence or not of your data, verify its content, origin, accuracy, request its integration, updating, rectification, cancellation, anonymization, request data portability, limitation of processing, opposition to processing for legitimate reasons, for ex. opposition to marketing activities, submit an application to the Supervisory Authority (the Guarantor for the Protection of Personal Data).